Legal notice

Legal Notice

Last Updated: August 30, 2026

This Legal Notice provides information regarding the ownership and operation of this website. By accessing or using this website, you acknowledge the information and terms set forth below.

1. Website Operator

This website and online store are operated by:

Legal Business Name:
QUANTARA TRADE GROUP LLC

Business Address:
6826 Rosemont Dr
Mc Lean, VA 22101
United States

Customer Service Email:
support@petpiovt.com

For questions regarding our products, orders, shipping, returns, refunds, or other customer service matters, please contact us using the email address above.

2. Business Information

QUANTARA TRADE GROUP LLC is a limited liability company organized in the United States.

The company operates this online store and provides products and related customer services through this website.

3. Contact

For customer service, legal inquiries, or general questions regarding this website, please contact:

QUANTARA TRADE GROUP LLC

6826 Rosemont Dr
Mc Lean, VA 22101
United States

Email: support@petpiovt.com

Customer service inquiries are typically answered within 1–2 business days, Monday through Friday, excluding U.S. federal holidays.

4. Website Content

We make reasonable efforts to ensure that the information presented on this website is accurate and up to date.

However, product descriptions, specifications, photographs, colors, dimensions, pricing, availability, shipping estimates, promotional information, and other website content may occasionally contain errors, inaccuracies, or omissions.

We reserve the right to correct errors, update information, and modify website content where reasonably necessary and permitted by applicable law.

Nothing in this Legal Notice limits any consumer rights that cannot legally be excluded.

5. Product Information

We make reasonable efforts to accurately represent our automatic litter boxes, accessories, replacement parts, and other products.

Product appearance, packaging, accessories, colors, or minor specifications may occasionally vary due to manufacturing updates, production batches, screen settings, lighting conditions, or other factors.

Such variations do not affect any rights customers may have regarding products that are defective, materially different from their description, or otherwise protected under applicable consumer law.

6. Product Use and Safety

Our products should only be used for their intended purposes and in accordance with the instructions, safety warnings, and operating guidance provided with the product.

Customers are responsible for properly installing, operating, cleaning, and maintaining products.

If an automatic litter box appears damaged, operates abnormally, or presents a potential safety concern, discontinue use and contact our customer support team.

Nothing on this website should be interpreted as veterinary or professional animal health advice.

If you have concerns regarding your pet’s health, behavior, or suitability for a particular product, please consult an appropriately qualified veterinary professional.

7. Intellectual Property

Unless otherwise stated, the content available on this website, including but not limited to:

  • Text
  • Product descriptions
  • Graphics
  • Logos
  • Product photographs
  • Videos
  • Illustrations
  • Icons
  • Website layouts
  • Designs
  • Marketing materials

is owned by, licensed to, or lawfully used by QUANTARA TRADE GROUP LLC or its applicable licensors and may be protected by copyright, trademark, and other intellectual property laws.

Website content may not be reproduced, copied, distributed, modified, republished, sold, or commercially exploited without appropriate authorization, except where permitted by applicable law.

8. Trademarks

All trademarks, trade names, logos, product names, and brand identifiers displayed on this website belong to their respective owners.

Use of any third-party trademark does not necessarily imply endorsement, sponsorship, affiliation, or partnership unless expressly stated.

9. Third-Party Websites and Services

This website may contain links to or integrations with third-party websites and services, including payment providers, shipping carriers, analytics providers, advertising platforms, social media services, and other external providers.

Third-party websites and services operate independently and may be subject to their own terms, privacy policies, and practices.

To the extent permitted by applicable law, we are not responsible for the content, availability, security, privacy practices, or independent actions of third-party websites or services.

10. Limitation of Liability

To the fullest extent permitted by applicable law, QUANTARA TRADE GROUP LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of this website or our services.

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or limited under applicable law, including applicable mandatory consumer protection rights.

11. External Factors

We are not responsible for delays, interruptions, or failures caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, internet outages, governmental actions, or other unforeseen events.

Shipping and delivery matters are further governed by our Shipping Policy.

12. Returns and Refunds

Returns, refunds, exchanges, damaged products, defective products, and order-related claims are handled according to our Return & Refund Policy.

Customers should contact:

support@petpiovt.com

before returning a product.

13. Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy and applicable privacy laws.

Customers may contact us at support@petpiovt.com regarding privacy-related questions or requests.

14. Consumer Rights

Nothing contained in this Legal Notice, our Terms of Service, Return & Refund Policy, Shipping Policy, Privacy Policy, or other store policies is intended to exclude, restrict, or waive any consumer right that cannot legally be excluded, restricted, or waived.

Customers located in jurisdictions that provide mandatory consumer protections retain those rights.

15. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.

The current version will be published on this website, and the “Last Updated” date may be revised accordingly.

16. Governing Policies

Your use of this website and purchases made through our online store may also be subject to our:

  • Terms of Service
  • Privacy Policy
  • Return & Refund Policy
  • Shipping Policy
  • Contact Information

Please review these policies before using our services or placing an order.

17. Legal and Customer Service Contact

For questions regarding this Legal Notice, our website, products, or services, please contact:

QUANTARA TRADE GROUP LLC

6826 Rosemont Dr
Mc Lean, VA 22101
United States

Email: support@petpiovt.com